IT Support Assistant

IT Support Assistant

Job Type: Part Time
Job Location: Franklin
Employer: Mutual Savings Bank

Individual should have a strong ability to troubleshoot and prioritize, as well as a basic understanding of:
•    Computers/Laptops/Tablets
•    Network Configuration and Components
•    VPN’s
•    Firewalls and Virus Protection
•    Vulnerability Scanning
•    VoIP
•    Office applications, more specifically Office 365
•    Social Engineering and Cybersecurity

Duties may include, but not be limited to:
•    Daily monitoring of network/firewall/virus activity
•    Handling basic application/network/computer/printer issues
•    Creating phishing tests/send out social engineering training
•    Monitoring patch management system
•    Help with building Windows 10 computers for all the branches/loan areas
•    Prepare old equipment for disposal

This is a part-time non-exempt, hourly position reporting to the EDP Officer/Network Administrator of the Bank.